Get in Touch

We're here to help with orders, returns, or any questions

📞

+91 82405 49906

Mon-Sat, 9AM - 9PM

📧

mymodestlady@gmail.com

WhatsApp available

📍

Newtown, Kolkata-700156

Reach Out

Send Us a Message

We'll get back to you as soon as we can

Availability

Monday - Saturday9:00 AM - 9:00 PM

Sunday10:00 AM - 8:00 PM

Public Holidays11:00 AM - 6:00 PM

Support

Quick answers to common questions

How long does delivery take?

Delhi NCR: 1-2 days. Metro cities: 2-3 days. Rest of India: 4-6 business days. Track your order anytime via WhatsApp or our tracking page.

What is your return policy?

Easy returns on most products. Items must be unused and in original packaging. We'll share the refund timeline once your return is approved.

What payment methods do you accept?

UPI (PhonePe, Google Pay, Paytm), credit/debit cards, net banking, wallets, and Cash on Delivery (COD) across 1000+ cities.

Is COD available?

Yes! COD is available across 1000+ cities. A small COD charge of ₹30 applies on orders below ₹499.

How do I track my order?

Visit our Track Order page, enter your order number and phone number. You can also track via WhatsApp — just send your order ID.

Are products genuine?

Quality products. Every item is checked before dispatch.

Do you offer bulk pricing?

Yes! For orders above 50 units, contact us for special wholesale pricing via email or WhatsApp.

How do bank offers work?

Apply the coupon code at checkout. Discount is applied instantly. Multiple bank offers available — check our Deals page for latest offers.